What happens when I cancel my policy?

Here's what you need to know about the cancellation process and its effects.

Only the primary named insured or signed co-applicant can cancel a policy.

How to request cancellation:

Step 1: Contact Kin
You cannot cancel directly through the portal. You can cancel by contacting Kin via:

• Call at 855-216-7674
• Chat

Step 2: Provide required information
When requesting cancellation, you'll need:

• Policy number or address
• Cancellation effective date
• Reason for cancellation
• Confirmation of new coverage (if backdating your cancellation)

Step 3: Confirmation
Once your cancellation is processed, you'll receive:

• A email confirming your policy was cancelled
• A cancellation notice, located in the Documents tab of your customer portal
  • You will be able to access your cancelled policy via your customer portal even after it is cancelled
• A refund, if one is owed
  • For more details on refunds, see How Long Do Refunds Take and Where Will They Go?
• If you have a lender, they will be notified of the policy's cancellation.

Important considerations before cancelling:

If needed, make sure you have new coverage in place before cancelling

• Gaps in coverage can affect future rates
• Some lenders require continuous coverage