Payments & Billing

Making payments, updating payment methods, understanding escrow and credit card options, and accessing receipts.

• How do I make a payment online?
• How long do refunds take and where will they go?
• I'm escrow pay but received a notice about a missed payment - what should I do?
• Is my policy paid-up / current? How do I check my payment status?
• Where can I see my payment receipts?
• What happens if my payment is declined, rejected, or fails?
• What are my payment options?
• When can I change my payment plan? How can I change my payment plan?
• How do I add or update my card on file?