How do I add or update my card on file?

You can easily update your payment method through the customer portal.

Credit Card Pay Step-by-step instructions:

1. Log into your customer portal at Kin.com

2. On the home page, find your policy

3. Hover over and click the Payments section

4. On the Payments page, you'll see your current card on file (last 4 digits)

5. Click the Update Card button

6. A modal window will appear

7. Enter your new card information:

   • Name
   • Card number
   • Expiration date
   • CVV/Security code
   • Billing zip code

8. Click Save

9. You'll see a confirmation that your card was updated successfully

10. Your new card will now be used for all future payments

Important notes:

• The new card replaces your old card completely
• Your next scheduled payment will use the new card
• If you have multiple policies, you'll need to update the card for each policy separately
• All credit card customers are enrolled in autopay

If you're Escrow Pay:

You don't need a card on file unless you want to make a one-time payment. You can add a card while making a payment and choose whether to save it for future use. There must be a payment due for the option of Make Payment to appear.